In fact, centers that are central to where consumers live and work allow landlords to curate their tenant mix to better serve the community. This is why using  in concert with an understanding of where the market is headed is an advantage.New: Order and Pay for Online Items in Stores in One Seamless TransactionE-tailers are set to open hundreds of physical stores in the next 5 yearsNew Poll Reveals Why Americans Patronize Pop-Up StoresThinking inside the subscription box: New research on e-commerce consumersPrivate Labels Rising: How Retailer’s Own Products Are Taking Off And Transforming The CPG IndustryArtificial Intelligence Revenue to Reach $36.8 Billion Worldwide by 2025Gartner Predicts a Virtual World of Exponential ChangeHow Will Voice Devices Affect the Future of Search?37 Instagram Stats That Matter to Marketers in 2020A Study of 46,000 Shoppers Shows That Omnichannel Retailing WorksThe Four Definitive Use Cases For AR And VR In RetailReport shows a third of consumers prefer sustainable brandsHere’s A List Of Every City In The US To Ban Plastic Bags, Will Your City Be Next?Top trend in shipping? We’ve compiled a list of the changes that we believe are the keys to a successful retail enterprise in the next decade and now more urgent than ever.The change of direction of retail in the coming years is, surprisingly, not just because of technology but due to changes in consumer behavior. They may start shopping in one and checkout in either. The retail industry faces immense challenges in the coming years. Those that are able to provide the most convenience are likely to see the greatest reward.2020 will, once again, be about technology and the customer experience. Retail Gets Real is sponsored by. Also, as the market becomes populated by a younger demographic, companies are finding it hard to abandon traditional modes of thinking. The emphasis on understanding what consumers really want continued to expand the gap between the leaders and everyone else who followed. Instead of focusing on the act of purchasing products, they want to focus on the act of using them.

And they will ultimately shape the future of retail.In today’s rapidly evolving marketplace, key business issues are converging with impacts felt across multiple industry sectors. In the 2020 retail trends outlook, we explore convenience, what it means today, and how retailers can position themselves to take on the challenge in the year ahead.Predictably, 2019 was a year in transition. , including Amazon Go and Amazon Books, are a testament to this trend.Conversely, brick-and-mortar stores are learning from the success of their online cousins.

6 | AUSTRALIAN RETAIL OUTLOOK 2020 www.insideretail.com.au INDUSTRY IN FOCUS Surveying the scene in 2020 It’s certainly been a tough year for retailers, and it doesn’t look like trading conditions are going to get any better in the immediate future. In the United States, Deloitte refers to one or more of the US member firms of DTTL, their related entities that operate using the "Deloitte" name in the United States and their respective affiliates. The retail industry – be it offline or online, has grown considerably over the years, and in 2019 stood as one of the biggest grossing and rapidly growing industries in the entire world. Will the retail trends that caught on in 2019 continue into 2020, or will we see a new focus for the industry? A podcast by our professionals who share a sneak peek at life inside Deloitte.Discover Deloitte and learn more about our people and culture.

While analysts used to be so sure that e-commerce is the future, the rapid adoption of broadband technology and the shift in “experience over material” commodities have just made e-commerce another channel to shop in.E-commerce in 2019 isn’t “online shopping” anymore—it’s simply shopping. While perception of convenience can range from “saves me time” to “meets all my needs in one place,” what many people are looking for is something that simplifies life while delivering a positive experience. That may be online or it may be in-store.As the share of spend increases in omnichannel it becomes an opportunity for retailers to get current customers to spend more while also attracting new customers. Others point out that e-commerce will soon become indistinguishable from regular retail.This is an impressive figure, given a subscription-based model’s high churn rates. Convenience matters—now more than ever.

Opinions expressed by Forbes Contributors are their own. Tom McGee Contributor. However, consumers are becoming more and more omni-engaged and retailers will need to be prepared to meet the new demands. 2020 Retail Outlook.

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