The employees and the other trainees are given the knowledge that how the customers should be deals, they know the importance or worth of their customers, they always want to serve the customers in the better way, so they can be happy and company can provide the wow services to the clients.For the good experiences of the customer, Zappos have the strategies so the clients can be effectively deals and the positive results can be there.

BUS 520 The company is making the team so that positive results can be there. ...------------------------------------------------- Read More This is the reason company is famous for providing the best services to the consumers. ...Professor McCammon In the case of Zappos Company, Tony Hsieh has shown excellent leadership where he has relied on several strategies to ensure the provision of the best experience in the shoe and clothing industry. His partner, Nick Swinmurn, was intent on building the next internet retailing powerhouse and satisfying customers’ needs faster and more simply than ever before. There are growth and learning for the employees, they are earning selling skills while working in the Zappos Inc.Zappos is focused on providing the online services to the customers so they are giving the equal importance to the goods and services.For Zappos customers are very valuable, the company is focused on providing the more certainty all the activities, transaction and process, so they could be retained.The goods are countable so the analyses could be done; the company has managed the inventory in the warehouses so that the demand could be predict, however, services are difficult to predict.Inventory can be stored for the long period, however, services cannot be stored, and the staff needs to be trained for the services, as the company Zappos is focused on providing the best online services.The company or the managers are checking out the services given by the staff, in order to maintain the services, all the processes carried out effectively.To provide the best facilities to the consumers is very important, the warehouses and the services are managed in this case.The company cannot protect the competitors from using the patent; the competitors are affecting the Zappos businesses across the world. The employees or the customer services, which is provided there is determined towards achieving the goals through passion and determined.

Clothing, they are providing the large range to variety to the customers so that they can be satisfied, however, last is the company culture, example their teams are happy and work together for the benefits.The Company is providing the orders and services to the customers in the better way, they are focused on the shipping and inventory management so the delivery of the products must be done on the time and customers can get what they desired or what they need.However, the company is providing the support through hiring and training the employees, good salaries, and medical care is given to them.The general management process of the company includes the HRM, Finance management, IT, marketing etc.Zappos is focused on providing the best product and services to the customers, they listen to the feedback from the customer, if any customer is facing the issues in the product, as mentioned in the case study that the customer has complained about the shoes that the shoes are a leak.

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